Challenges Constructively
The ability to challenge ideas, actions, and perspectives constructively is critical to fostering growth, innovation, and a positive team environment. In this course, you will learn how to manage conflict effectively by mastering assertive communication, ensuring that challenges remain respectful and productive.
You'll explore how to approach differing viewpoints, understand diverse definitions of success, and build trust with those you manage, whether they are your peers, subordinates, or superiors. With a focus on practical skills, you’ll dive into DISC Theory to improve your influencing techniques and develop stronger, more collaborative relationships.
If you're ready to develop essential leadership skills that promote a productive and respectful workplace, this course is for you.
Delivery Method
Self-paced, online
Who Is It For?
Perfect for those who wish to progress into or are already in leadership, management, or supervisory roles, or those who are keen to understand more about being more resilient.
Learning Outcomes
By the end of this course, you will be able to:
- Recognise the importance of promoting and supporting a productive team environment
- Understand and manage opposing viewpoints
- Develop a productive mindset using trust-building techniques
- Apply techniques for managing difficult conversations
- Leverage DISC Theory and influencing styles
This course also contributes to achieving the behaviour elements of the ICEL Competency Scheme, specifically:
- Demonstrate effective teamwork and communication
- Work to relevant quality requirements and standards
- Show a commitment to safety culture through challenging and/or reporting unsafe behaviours and activities that you become aware of
- Act ethically to contribute to safe outcomes
Next Steps
This course forms part of our ‘Relationships’ leadership development framework, you may be interested in the following courses:
- Capacity Building
- Effective Networking
