Capacity Building

The ability to assess and enhance organisational capacity is vital for sustained success. This course offers the insights and tools you need to build and maintain a resilient, future-ready workforce.

Throughout this course, you’ll gain a deep understanding of capacity building and learn how to evaluate both your personal and organisational capacity. You’ll explore techniques to effectively segment talent, ensuring that your organisation's workforce is optimally aligned with its strategic goals. By mastering tools like environmental scanning and scenario planning, you’ll be equipped to anticipate future workforce needs and address potential gaps before they impact performance.

This course will also guide you in making a compelling business case for workforce planning and demonstrate the importance of aligning it with broader organisational objectives. By the end, you’ll have the knowledge and skills to implement capacity-building initiatives that drive continuous improvement and support your organisation’s long-term vision.

Delivery Method

Self-paced, online

Who Is It For?

Perfect for those who wish to progress into or are already in leadership, management, or supervisory roles, or those who are keen to understand more about building capacity.

Learning Outcomes

By the end of this course, you will be able to:

• Develop a comprehensive understanding of capacity building, including capacity assessments
• Articulate the business case for effective workforce planning, and outline why it is important
• Segment talent based on current organisational needs, role requirements, and job families
• Utilise tools such as environmental scanning and scenario planning to anticipate future workforce needs
• Align workforce planning to wider strategic goals

This course also contributes to achieving the behaviour elements of the ICEL Competency Scheme, specifically:

• Undertake personal development activities to maintain currency of competence
• Work within the limits of your own capability and seek advice from others when those limits are exceeded
• Demonstrate effective teamwork and communication

Next Steps

This course forms part of our ‘Relationships’ leadership development framework, you may be interested in the following courses:

• Effective Networking
• Challenges Constructively